JOB OPPORTUNITY
BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and the empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.
BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from the National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.
Position: Customer Service Officers
Number of positions: 87
Job Location: BRAC Rwanda – upcountry
Major Duties and Responsibilities
Knowledge, Skill & Competence
Educational Qualifications:
Bachelors degree in Business administration, social sciences, governance and leadership, organizational development, Finance, CT Economics, Statistics, Marketing/Sales.
Experience:
Knowledge of financial literacy, budgeting / debt reduction, saving, problem solving & intervention strategies.
At least 2 years’ experience in the development sector, including experience working with marginalized communities to implement community development programs including microfinance, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.
Minimum 1 year experience in providing training to community people in urban and rural settings.
Experience managing confidential information & managing attendance.
Prior experience and knowledge of using digital delivery channels and digital financial solutions and payments platforms will be an added advantage.
If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:
Candidates need to send a signed Cover letter in PDF format indicating the title of the position applied for, an updated CV mentioning educational grades, years of experience, and notarized copies of academic qualifications. All those documents should be sent through email: recruitment.rwanda@brac.net, Application deadline is 08th April 2023 at 16hrs
Applicants from different provinces are encouraged to apply.
Please note that only shortlisted candidates will be called for interview.