RECRUITMENT NOTICE Nº 013/12/2022
MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered SACCO by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).
MUGANGA SACCO wishes to recruit the highly competent and self-driven staff on the position of Customer Relationship Manager on permanent basis regardless the gender, and other kind of discriminations.
RECRUITMENT DETAILS:
Position: Customer Relationship Manager
Number of needed staff: 1
Employment period: Open-ended period (Full-time)
Working place: Head Office/Kigali
JOB PURPOSE STATEMENT
Reporting to Director of Business Development Department, the Customer Relationship Manager exists to constantly identify opportunities to grow the member base and build positive relationships with new members.
Supervising a team of Customer Relationship Officers, he/she should coordinate to achieve the set objectives in mobilization of new members, deposits and credits; as well as deepening MUGANGA SACCO’ relationships with the existing members by offering them other financial products and information needed solutions to problems to ensure maximum client satisfaction.
KEY RESPONSIBILITIES
KEY MEASURABLE GOALS
SKILLS & COMPETENCIES
REQUIREMENTS
JOB APPLICATION PROCEDURES
Interested candidates should submit soft copies of the motivation letter, CV and copy of required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1st floor of the Silverback Mall, latest 06/01/2023 at 5:00 PM on the following email address: apply@mugangasacco.rw
Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw
Kindly note that only shortlisted candidates will be contacted for Interview.
Done at Kigali, on 19/12/2022
Claudine UWAMBAYINGABIRE
Director General