COGEBANQUE is looking for inspired innovators, self-driven and highly creative personalities to collaborate with the bank in taking it to the next level of success. If you feel you have what it takes, we would like to hear from you.
Interested candidates will send their application via email at firstname.lastname@example.org by or before 18th January 2019 marking the subject as "The Job You Are Applying For". Eg: "Customer Care and Contact Center Officer"
|JOB TITLE||WHAT YOU NEED TO HAVE||WHAT YOU WILL DO|
1. Customer Care & Call Contact Officer
To effectively respond to customer issues, complaints and inquiries received in the call centre; keeping customer satisfaction at the core of every decision.
General and Behavioral
Excellent oral and written communication
Ability to manage relationships and expectations on various levels
Excellent interpersonal skills
Good planning and organisation skills
Education & Qualification
A Bachelor’s degree in Business, Commerce, Marketing or related field.
At least 3 years’ experience in Customer Care and Call Center in big institution.
Only shortlisted candidates will be contacted!
Done at Kigali, on 4th January 2019
Director of Human Resources and Administration
Louis de Montfort Mujyambere
Director of Operations and Acting Managing Director