COGEBANQUE is looking for inspired innovators, self-driven and highly creative personalities to collaborate with the bank in taking it to the next level of success. If you feel you have what it takes, we would like to hear from you.
Please pick one or more positions that speak to you on the list below and send us your application via email at firstname.lastname@example.org by or before 13th August 2019 marking the subject as "The Job You Are Applying For". Eg: " Branch Manager"
1. Branch Managers for Mahoko Branch
To coordinate and supervise all areas of operation and business development at the branch by implementing strategies that increase productivity and enable the achievement of targets. He/she manages staff, fosters a positive working environment, ensures customer satisfaction and proper branch operation.
WHAT YOU NEED TO HAVE
General and Behavioral
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and production goals;
Familiarity with industry’s rules and regulations;
Excellent organizational skills;
Results driven and customer focused;
Leadership and human resources management skills;
Fluent in English
Hands-on approach to work
Education & Qualification
At least Bachelor Degree in Business Administration or in other related field
Minimum of five (5) years in business development in a financial institution. Prior experience in supervisory position would be an added advantage.
WHAT YOU WILL DO
Coordinate sales drives, campaigns and other opportunities to increase the retail portfolio of the Branch
Develop and manage deposit and loan portfolio
Plan, implement and monitor growth and quality of branch credit portfolio and the bank business plan.
Conduct field visits and carry out the verification of loans to improve branch portfolio management
Lead the management and implémentation of Bank Risk management policy in the day today operations of the Branch
Manage and ensure the reduction of NPL’s for the Branch;
Provide leadership to Branch staff by providing training, coaching; development and performance management
Direct all operational aspects at the branch including Branch operations, customer service, human resources, administration and marketing of Bank Products and services;
Policies and Procedures
Implement and monitor the bank policies at branch level to ensure consistent application by all staff and where polices have not been applied corrective measures are taken to mitigate risk and exposure.
Review coordinate, monitor and authorise all processes of account opening, reactivation, adjustment, transfer and closure of all accounts in line with bank policies, kyc guidelines and anti money laundering guidelines.
Create a conducive customer service environment by building strong business relationships with the customers which result in trust,
confidence and contributes to retention and brand loyalty.
Create a platform to receive customer feedback and address customer complaints
Only shortlisted candidates will be contacted!
Done at Kigali, on 5th August 2019